How do I contact customer support?

If you are experiencing difficulty with the platform or have general questions, there are many ways to contact support.

Phone: Monday through Friday 9 AM to 5 PM EST.  If you would like to speak to a support team member, give us a call at 412-380-0100

Email: Feel free to send an email to bloomsupport@myjadewellness.com with any questions or concerns you may have, and we will be happy to assist. Please allow 24-48 business hours for a response.